Questions
Frequently asked
Stay
What are the check-in and check-out times?
Check-in begins at 14:00 and check-out is by 11:00. Early check-in and late check-out can be arranged subject to availability — please ask the front desk.
Booking
Do I need to create an account to book?
No. You can complete a booking as a guest with just your name, phone number and email. You may create an account afterwards if you would like to track your stays.
Can I cancel my booking?
Yes, according to the cancellation policy attached to your rate. The exact refund amount and the free-cancellation deadline are shown before you pay and again on your confirmation.
Check-in
What identification do I need at check-in?
Every guest above 18 must present a valid government-issued photo ID — passport, driving licence, voter ID or Aadhaar. We record only the last four digits of the number.
Is Aadhaar mandatory?
No. Aadhaar is one of several accepted documents, not a requirement. Any valid government-issued photo ID is accepted.
Do you accommodate foreign nationals?
Yes. Foreign nationals are welcome; we file Form C with the FRRO as required by law, so please carry your passport and visa.
Rooms
Do you allow extra beds?
Extra beds are available in Deluxe, Super Deluxe and Triple rooms for an additional nightly charge. The Couple Room does not accommodate an extra bed.
Property
Is parking available?
Yes — secure covered parking is available on site at no extra charge for in-house guests.
Are pets allowed?
We are not able to accommodate pets at present, with the exception of service animals.
Is there a power backup?
Yes, the entire property including lifts and air conditioning runs on generator backup during outages.
Food
Do you serve breakfast?
Yes. Breakfast is included on our Breakfast Included rate, and can be added to any other rate at the desk.
Payment
What payment methods do you accept?
Online we accept cards, UPI, net banking and wallets through Razorpay. At the property we also accept cash and card.